Hand woven natural jute straw rug Material : Jute Edge finish : Braided additional features : Double sided Pile height : Knitted weave without pile height m2 weight gr: 2200 Your carpet is knitted with the fibers of the jute plant grown on the banks of the Ganges river in India, which is made into rope with a special twisting technique. In order for the jute plant, also known as the "golden fiber", to preserve its unique shine and natural form for a long time, we recommend that you pay attention to the following recommendations. General use Your carpet can be gently vacuumed with the brushless and soft tips of the vacuum cleaner. In order not to damage the carpet from heavy or pointed-toed items to be used on your carpet, felt-like pads should be used on the feet of the items, and the direction of the carpet or the location of the items should be changed periodically. Excessive weight and spikes can cause irreparable damage to the fibers. Stain removal If something spills on your carpet, action must be taken very quickly. In such cases, first of all, the excess liquid should be absorbed by applying a tampon with a paper towel before the liquid is dispersed, and cleaning agents containing bleaching chemicals (such as bleach) should not be used. The area where the liquid is spilled should be wiped with a damp cloth after the tampon application. Wiping should be in a way that does not disperse the stain. circular and hard scrubbing should be avoided. Hard scrubbing to be applied while wiping may damage the twisting and knitting form of the threads. The cleaned area should not be stepped on until it is completely dry. Deep cleaning Professional dry cleaning centers should be supported for deep cleaning of your carpet. It should be emphasized that heavy chemicals containing caustic are not used in the cleaning process.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.